SHIPPING UPDATE DURING COVID-19
Last Update - December 6, 2020
**12/6/2020 - Although most packages remain unaffected, there has been a noticeable increase in tracking errors and misrouted packages with the USPS. We expect this to only get worse a we get closer to the Christmas holiday so please allow ad additional 3-4 days for all USPS deliveries.
Business is not usual at D20 Collective (nor most of the country and world), but we are now working at full capacity. We continue to ship on weekdays and maintain cleanliness and distancing standards established by the CDC and other heath organizations.
Even with us producing at maximum effort and cranking out as many orders as we can, there are still issues to be expected down the supply chain as items make their way towards you. We continue to monitor the status of USPS and recognize the hard work the postal service workers and other delivery organizations are doing. There are delivery delays and they will continue to evolve as things progress. You can check back here for updates.
How this impacts D20 Collective's domestic shipping:
Order Processing & Production
Non Print on demand products (dice, leather journals, etc):
- - No Delay - 1-2 Business Days with most going out in 1 day.
Print on Demand Products (t-shirts, mugs, etc)
- - Delayed - 4-6 Business days depending on the product.
- - Shipping via Priority Mail and First-Class Package Services: extended by up to 1-2 days but most packages unaffected. Though most packages are still unaffected, there are an increasing amount of tracking issues and incorrect routing in packaging. We will continue to monitor this.
- - Please read the USPS Service Alerts for more information. Local residential service disruptions may be reviewed here.
- -Shipment to several countries are now suspended due to service suspension or unavailability of transportation
- -Please read the USPS International Service Alerts for more information
- -Delays of up to 25 days have been reported to all countries (including Canada) with service in tact.
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